Sunray Healthcare Center - Los Angeles
- Reviewed By
Anthony C. Lanzone, Founding Partner
Sunray Healthcare Center is a skilled nursing facility in Los Angeles that offers subacute treatment, rehabilitation, and wound care services. Operated by Cambridge Healthcare Services, the 99-bed facility is located near Arlington Heights and averages 93 daily residents.
However, Sunray has developed a reputation for questionable quality in its care, services, and management. On this page, the experienced elder abuse attorneys at Lanzone Morgan, LLP, discuss recent complaints, deficiencies, and ratings related to care at Sunray Healthcare Center.
Negative reviews have plagued Sunray Healthcare Center, and it has a history of quality issues flagged by regulators. Significant problems at Sunray include the following:
- Over the past three years, more than 100 deficiencies have been documented at Sunray across three standard inspections and 42 complaint reports, including nine violations rated as presenting a risk of actual harm to residents.
- The most recent severe violation was for failing to stop a resident who was on dialysis from escaping the facility in March 2024, despite knowing he had a history of drug abuse and was likely to attempt to leave.
- Sunray Healthcare Center has been assigned by regulators to a federal program for facilities with “a history of serious quality issues” for nearly a full year.
- Sunray has a 2.3-star rating on both Google and Yelp, with many reviews complaining of poor service and care quality.
Table of Contents:
- Sunray Healthcare Center Facility Reputation & Ratings
- Recent Complaints and Violations at Sunray Healthcare Center
- Legal Options for Families Affected by Poor Care at Sunray Healthcare Center
- How Lanzone Morgan, LLP, Holds Facilities Like Sunray Healthcare Center Accountable
- Contact Lanzone Morgan, LLP, for Help With Your Elder Abuse Claims
Sunray Healthcare Center Facility Reputation & Ratings
Sunray Healthcare Center generally receives mixed to poor reviews on popular websites. The facility has received a 2.3-star rating on Yelp, based on 29 reviews, and the same rating on Google, based on 44 reviews.
On Yelp, negative reviews often cite short staffing and unprofessional, inattentive, or rude behavior by employees. Some claim their loved ones’ treatments weren’t followed through on or took too long to initiate, leaving them with suboptimal care. On Google, reviews ranged from praise for their family’s service quality to complaints of poor sanitation and maintenance, as well as allegations that loved ones were neglected or did not receive prescribed physical therapy.
Medicare.gov provides ratings for nursing homes based on staffing, quality measures, and health inspection results. However, no rating is currently available for Sunray Healthcare Center because of its “history of serious quality issues.” The website identifies Sunray as part of the Cambridge Healthcare Services chain, which has an overall rating of 2.5 stars.
Sunray Healthcare Center Identified as a Problem Facility
Sunray Healthcare Center has been named as a Special Focus Facility, or SFF. The federal Centers for Medicare & Medicaid Services oversees the SFF program, which aims to address systemic quality of care issues in nursing homes. According to the most recent list, which was published in September, Sunray has been named an SFF for 11 months.
States choose nursing homes for the SFF program based on the number, scope, and severity of deficiencies cited on recent health surveys. State agencies fully inspect chosen facilities twice a year and recommend progressive enforcement penalties for recurring issues, ending with the facility either graduating from the program or being excluded from participation in the Medicare and Medicaid programs.
Recent Complaints and Violations at Sunray Healthcare Center
Complaint and inspection reports collected by ProPublica show 126 total deficiencies found at Sunray Healthcare Center since August 2022, resulting in $126,000 in fines and two payment suspensions. Fifty-five of the violations were identified during standard inspections, while 71 were documented across 42 complaint reports.
Nine of the deficiencies were rated as “serious,” meaning they presented a risk of “actual harm” or “immediate jeopardy to resident health or safety.”
Sunray’s most recent CMS inspection report in April identified the following deficiencies:
- Two violations related to nutrition and meal preparation
- Failing to ensure that residents were properly receiving medication
- Failing to properly document controlled substances
- Failing to properly care for and prevent bedsores for at least one patient
- Failing to ensure a call button was properly within reach of all residents
- Failing to tell a resident that their Medicare benefits were ending
- Failing to conduct a background check on at least three employees before hiring them
- Having a medication error rate of 5% or higher
Former Staff Sued Sunray Healthcare Center for Overtime Pay Violations
In March 2024, Fernando Raymundo, a former respiratory therapist at Sunray Healthcare Center, filed a class action lawsuit against Sunray and Cambridge Healthcare Services for wage theft. Raymundo claimed the Sunray consistently paid him and other hourly workers at a standard rate for overtime work in violation of state and federal law.
This past February, a California federal judge ordered the parties to resolve the case through arbitration. As of October, the court had granted the parties’ joint request for additional time to discuss a potential settlement before beginning arbitration.
Widow Claimed Sunray Healthcare’s Negligence Led to Husband’s COVID-19 Death
In March 2021, Karen Segel filed a wrongful death lawsuit against Sunray Healthcare Center in state court. She alleged her husband, Marvin Bernard Almeas, died from exposure to COVID-19 as a resident at the facility. According to Segel’s complaint, Sunray failed to implement appropriate safety measures in response to California’s state of emergency during the emerging pandemic, including refusing to provide or allow staff to use masks.
Segel claimed Sunray management downplayed the pandemic and made no effort to isolate potentially exposed staff and residents. Almeas contracted COVID-19 at the facility and died in April 2020.
Sunray removed the case to federal court in September 2021, but the judge sided with Segel’s motion to remand it back to state court that December. Sunray appealed that order, but the 9th U.S. Circuit Court of Appeals affirmed the decision in June 2023.
Legal Options for Families Affected by Poor Care at Sunray Healthcare Center
If you believe that your loved one has been mistreated at Sunray Healthcare Center or another nursing home, don’t wait until it’s too late to act. Early legal intervention can help you secure and preserve evidence at its strongest and avoid issues with the statute of limitations.
California has many organizations that can help you start legal action against an abusive or neglectful facility. You can file a nursing home complaint with the California Department of Public Health by calling (800) 554-0354 or visiting its website. The Department of Social Services also handles complaints against assisted living and residential care facilities.
To report currently ongoing abuse or neglect, you can call the California Department of Aging Long-Term Care Ombudsman CRISIS Line at (800) 231-4024 or Adult Protective Services at (833) 401-0832. You can also contact your local police department.
Are you unsure where to start? Our trusted attorneys can help you take action and file a nursing home abuse claim.
How Lanzone Morgan, LLP, Holds Facilities Like Sunray Healthcare Center Accountable
At Lanzone Morgan, LLP, elder abuse law is our sole focus. We’ve become one of the leading elder abuse firms in the country by relentlessly committing to protecting the rights and dignity of nursing home residents. When you work with us, our team will provide individualized care and guidance to you and your family, offering the emotional support you need to navigate a traumatic situation with minimal stress.
Our trusted attorneys have more than 75 years of combined experience and have recovered over $250 million in compensation for elder abuse victims and their families, earning us a reputation for strong advocacy that nursing home operators fear.
Our thorough understanding of the long-term care industry in California enables us to handle cases efficiently and fight for the results our clients deserve.
Some significant results we’ve obtained in nursing home abuse cases include the following:
- A jury awarded $7.6M after finding Alameda Healthcare & Wellness Center liable for neglect of an elderly veteran and 1,437 Residents’ Bill of Rights violations.
- A $4.5 million judgment for the daughters of a woman who died after being severely neglected at a residential care facility
- Multiple large settlements for victims who developed bedsores as a result of neglect, including $3 million, $1.25 million, and $1 million awards.
- A $2.3 million verdict against Country Villa Wilshire Convalescent Center for an 84-year-old woman who suffered severe and permanent injuries from abuse and neglect
- A $1.3 million verdict against Pacific Coast Post Acute nursing home for the daughter of a nursing home patient who fell and severely injured her leg while showering her mother after staff refused to wash her
Contact Lanzone Morgan, LLP, for Help With Your Elder Abuse Claims
Our skilled Los Angeles nursing home abuse attorneys are ready to help you get justice for your family. If your loved one is suffering abuse or neglect at Sunray Healthcare Center, contact us online or call 888-887-9777 today for a free consultation.
Disclaimer: The inspection information provided above comes from public sources. Lanzone Morgan, LLP cannot ensure that this page reflects the most current data or complete findings. For the latest information, visit https://projects.propublica.org/ or medicare.gov. Deficiencies listed may have been corrected since the inspection date and the time of publication. This page is a legal advertisement and information resource. It is not endorsed by the named facility or any government agency. Lanzone Morgan, LLP, is not affiliated with the facility discussed.
- Fact-Checked
This content has been legally reviewed and approved by nursing home abuse attorney, Anthony Lanzone. Anthony holds notable memberships with professional organizations including the American Association for Justice and Consumer Attorneys of California.
VIEW SOURCES
Medicare.gov. (n.d.). Sunray Healthcare Center. Retrieved December 2, 2025, from https://www.medicare.gov/care-compare/details/nursing-home/055870/view-all/?state=CA#ProviderDetailsDetailsContainer
Department of Health & Human Services & Centers for Medicare & Medicaid Services. (2025, September 24). Special Focus Facility (SFF) Program [Report]. https://www.cms.gov/files/document/sff-posting-candidate-list-september-2025.pdf
Talbot, R., Groeger, L. V., & Ornstein, C. (n.d.). Sunray Healthcare Center in California | Nursing Home Records | ProPublica – Nursing Home Inspect. ProPublica. Retrieved December 2, 2025, from https://projects.propublica.org/nursing-homes/homes/h-055870
Centers for Medicare & Medicaid Services. (2025, April 04). Health Inspection – Sunray Healthcare Center. In Medicare.gov. https://www.medicare.gov/care-compare/inspections/pdf/nursing-home/055870/health/health-inspection?date=2025-04-24
U.S. District Court for the Central District of California. (2024, March 23). Complaint for Class Action. PACER. https://ecf.cacd.uscourts.gov/doc1/031142065635
Fernando Raymundo v. Cambridge Healthcare Services, LLC et al. Case No. 2:24-CV-02400. Document 1 #:1.
U.S. District Court for the Central District of California. (2017, November 14). Complaint for Federal False Claims Act Violations. PACER. https://ecf.cacd.uscourts.gov/doc1/031127032536
United States of America et al v. Cambridge Healthcare Services, LLC et al. Case No. 2:17-cv-08310. Document 1 #:1.
U.S. District Court for the Central District of California. (2021, September 17). Exhibit A. PACER. https://ecf.cacd.uscourts.gov/doc1/031136335916 Karen Segel v. Sunray Healthcare Center, et al. Case No. 2:21-cv-07468. Document 1-1 #:39.
- Fact-Checked
This content has been legally reviewed and approved by nursing home abuse attorney, Anthony Lanzone. Anthony holds notable memberships with professional organizations including the American Association for Justice and Consumer Attorneys of California.
VIEW SOURCES
Medicare.gov. (n.d.). Sunray Healthcare Center. Retrieved December 2, 2025, from https://www.medicare.gov/care-compare/details/nursing-home/055870/view-all/?state=CA#ProviderDetailsDetailsContainer
Department of Health & Human Services & Centers for Medicare & Medicaid Services. (2025, September 24). Special Focus Facility (SFF) Program [Report]. https://www.cms.gov/files/document/sff-posting-candidate-list-september-2025.pdf
Talbot, R., Groeger, L. V., & Ornstein, C. (n.d.). Sunray Healthcare Center in California | Nursing Home Records | ProPublica – Nursing Home Inspect. ProPublica. Retrieved December 2, 2025, from https://projects.propublica.org/nursing-homes/homes/h-055870
Centers for Medicare & Medicaid Services. (2025, April 04). Health Inspection – Sunray Healthcare Center. In Medicare.gov. https://www.medicare.gov/care-compare/inspections/pdf/nursing-home/055870/health/health-inspection?date=2025-04-24
U.S. District Court for the Central District of California. (2024, March 23). Complaint for Class Action. PACER. https://ecf.cacd.uscourts.gov/doc1/031142065635
Fernando Raymundo v. Cambridge Healthcare Services, LLC et al. Case No. 2:24-CV-02400. Document 1 #:1.
U.S. District Court for the Central District of California. (2017, November 14). Complaint for Federal False Claims Act Violations. PACER. https://ecf.cacd.uscourts.gov/doc1/031127032536
United States of America et al v. Cambridge Healthcare Services, LLC et al. Case No. 2:17-cv-08310. Document 1 #:1.
U.S. District Court for the Central District of California. (2021, September 17). Exhibit A. PACER. https://ecf.cacd.uscourts.gov/doc1/031136335916 Karen Segel v. Sunray Healthcare Center, et al. Case No. 2:21-cv-07468. Document 1-1 #:39.